Shipping Policy
Last updated: August 2026
At Haus of Peace, we want every order to arrive safely and on time. Below you will find everything you need to know about how we ship and what to expect.
ORDER PROCESSING
All orders are typically processed within 2–5 business days. You will receive an email confirmation once your order has been placed and a second notification with tracking details once your order has shipped.
Orders placed on weekends or holidays will be processed on the next business day.
SHIPPING RATES
Shipping costs are calculated at checkout based on your destination and selected shipping method. Any available free shipping promotions will be displayed during checkout.
ESTIMATED DELIVERY TIMES
Once your order has been processed and shipped, estimated delivery times are as follows:
Domestic orders (United States): 5–12 business days after processing.
International orders: 10–25 business days after processing.
These are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, the shipping carrier, customs processing and external factors such as weather or carrier disruptions.
TRACKING YOUR ORDER
Once your order has shipped, you will receive a shipping confirmation email with tracking details where available. Please allow 1–3 business days for tracking information to update after your order ships.
If you have not received tracking information within 5 business days of placing your order, contact us at support@divinedealz.com with your order number.
INTERNATIONAL SHIPPING
Haus of Peace ships to selected destinations worldwide. Available shipping destinations and rates are displayed during checkout. If your country or region is not listed at checkout, it is not currently available for delivery.
CUSTOMS, DUTIES AND TAXES
International orders may be subject to customs duties, import taxes or additional fees imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Haus of Peace has no control over these charges and cannot predict their amount.
We recommend checking with your local customs office for information on potential charges before placing an international order.
SHIPPING DELAYS
Haus of Peace is not responsible for shipping delays caused by customs clearance, carrier disruptions, public holidays, weather events or incorrect shipping information provided at checkout.
If your order has not arrived within the estimated delivery window, contact us at support@divinedealz.com with your order number and we will do our best to help.
INCORRECT SHIPPING ADDRESS
Please double-check your shipping details before completing your order. Once an order has shipped, we are unable to change the delivery address. Haus of Peace is not responsible for orders delivered to an incorrect address provided by the customer.
If you realize you have entered the wrong address after placing your order, contact us immediately at support@divinedealz.com and we will attempt to update the address before the order ships. We cannot guarantee changes once an order has been processed.
FRAGILE AND OVERSIZED ITEMS
Some home decor and design items may require special packaging or handling. We take care to package all orders securely to minimize the risk of damage during transit. If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage and your order number.
LOST OR MISSING PACKAGES
If your tracking shows your order has been delivered but you have not received it, please check with neighbors, your building management or your local post office. If you are still unable to locate your package, contact us at support@divinedealz.com with your order number and we will work with the carrier to resolve the issue.
CONTACT
For any questions about shipping, reach out to us at support@divinedealz.com with your order number and we will get back to you as soon as possible.