Question 1

How can I track my order?

Accepted Answer

Once your order has shipped, you will receive a shipping confirmation email with tracking details. If you need help locating your order, contact us with your order number.

Question 2

How long does shipping take?

Accepted Answer

Orders are processed within 2–5 business days. Estimated delivery times vary by location and are displayed during checkout. These are estimates and are not guaranteed.

Question 3

What is your return policy?

Accepted Answer

You can request a return within 30 days of delivery. Items must be unused, in original condition and in their original packaging. Contact us to start a return.

Question 4

Do you ship internationally?

Accepted Answer

Haus of Peace ships to selected destinations worldwide. Available shipping destinations and rates are displayed at checkout.

Question 5

What payment methods do you accept?

Accepted Answer

Available payment methods are displayed securely during checkout. All transactions are encrypted and processed through secure payment gateways.

Question 6

How can I contact Haus of Peace?

Accepted Answer

Use the contact form above and include your order number when your question is about an existing order. We aim to respond within 24–48 hours.

haus of peace

We're here to help.

Get in touch.

FREQUENTLY ASKED QUESTIONS